Many businesses and organizations are now leveraging on the abilities of bots to manage not just their customer service and support but also sales and marketing. Simple chatbots are now being used in messaging apps such as Facebook Messenger, Slack, Telegram e.t.c to facilitate a lot of business tasks such as collecting information about customers, making online payment, ecommerce, e.t.c
Building a chatbot depends on the type of bot to be built. There are two types of chatbots; Smart chatbots and Simple chatbots. Smart chatbots rely heavily on artificial intelligence when they communicate with users. The bots respond to enquiries with adequate suggestions. Simple chatbots on the other hand work based on pre written answers that they understand. They provide answers based on the keyword entered by a user.
To build a chatbot can be done in two ways. One is to code it from scratch and if you are not a programmer, you will need to hire one or a software development firm. However, building a chatbot has now being simplified with the use of chatbot building platforms. Most platforms have a paid version but also provide a free version. We’ll now look at the 5 best free chatbot builder platforms.
Top 5 best free chatbot builder platforms
ManyChat: ManyChat is a free chatbot building platform that lets users build chatbots on Facebook Messenger. The bots can be built to handle marketing, sales, customer support and many other tasks. ManyChat uses a drag and drop method thereby making it easier to build a chatbot without any form programming. ManyChat does have a pro account that starts at $10/month and are charged based on the active subscribers. Templates are also available and sign up only requires a Facebook account. Click here to create your free ManyChat account.
Chatfuel: Chatfuel is another free bot builder that allows users to create chatbots on Messenger, Telegram and the bots can also be implemented on websites. According to Chatfuel, about 46% of all Messenger bots run on Chatfuel. Many prominent brands such as Levi’s, LEGO, Coke Studio, ABC News, Adidas amongst others make use of Chatfuel. Templates can also be found on the platform and it only requires a Facebook account to sign up also. Click here to sign up for Chatfuel’s free plan
MobileMonkey: MobileMonkey is a fast growing bot building platform that lets users build chatbots on Messenger. The free plan provides users with the tools to design and deploy Messenger bots and includes features such as messenger ads, website chat widget, Facebook Post Autoresponder and bots built with MobileMonkey can be integrated with leading CRMs and marketing automation platforms. To create your free MobileMonkey account, click here.
Flow XO: Flow XO lets users to quickly build and deploy bots for Messenger, Slack, Telegram and on websites. Flow XO is free to sign up and use. It also comes with pre-built template that can be customized with the simple drag and drop editor. The free plan allows up to 5 bots to be built but with 500 interactions. Click here to create your free Flow XO account.
ChatterOn: ChatterOn is a new bot building platform that allows bots to be built in under 5 minutes. ChatterOn comes with about 20 pre-built chatbots that can be customized. Bots can also be monetized with ads from Radbots. ChatterON has a free plan that comes with all features, unlimited cahtbots and 15,000 messages per month. Register for ChatterOn’s free plan.
Using a chatbot building platform definitely saves time and resources for businesses. These are the top 5 free bot builder platforms that you can start with to build your own chatbots to help enhance your business. There are more chatbot platforms and new ones are emerging so feel free to explore other platforms.